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Project Management: Foundations to Practice · Quality Management

Continuous Improvement

The Plan-Do-Check-Act cycle underlies much of modern quality thinking, including approaches teams apply without ever naming the framework explicitly.

The Plan-Do-Check-Act cycle, often credited to Walter Shewhart and popularized by W. Edwards Deming, describes an iterative four-step approach to process improvement: plan a change, implement it on a small scale, check whether it produced the desired result, and act by either standardizing the change or adjusting the approach and repeating the cycle [1].

Key Takeaways
  • PDCA (Plan-Do-Check-Act) is an iterative cycle for testing and validating process improvements, credited to Shewhart and popularized by Deming.
  • Testing changes at small scale before wide rollout limits the damage of a counterproductive change and makes it easier to detect and reverse.
  • Six Sigma's DMAIC cycle reflects the same underlying logic of data-driven testing rather than assuming a change will simply work.
  • Iterative or Agile teams effectively run many small PDCA cycles across a project's life, rather than one large cycle only at closure.